First they don't even give you a single free refill. Second, they announced hot sandwiches, but they never came. Later they talked about $1 coffees in select cities - but Lansing wasn't one of them. Next, unlike Biggby & Panera which offer free WiFi, Starbucks only issued promises that they too would one day offer it.
THAT DAY HAS COME, only the "free WiFi" costs $5 AND it requires you join a club (hello spam mail!) plus dish over $5, but it gets BETTER...you're only "allowed" 2hrs per visit. So the free you pay for and even once you pay, you're given a time limit.
Starbucks has become all things I dislike in a coffee shop. It's a damn shame, because the coffee is actually really fuckin good. I guess the people that run Starbucks are the kinds of people that could 'mess up...a cup of coffee.'